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Tarana Cloud Suite (TCS) - 5GHz Platform




Operational

Tarana Cloud Suite (TCS) - 3GHz/CBRS Platform




Operational

2

Upcoming Maintenances

2

Incidents Last 7 Days

0

Maintenances Last 7 Days

Scheduled Maintenance

Tarana Cloud Suite (TCS) Routine Update - Wednesday 23rd October 2024Planned Maintenance

Schedule

October 23, 2024 20:30 - 23:00 PDT
October 24, 2024 03:30 - 06:00 UTC

Components

Tarana Cloud Suite (TCS) - 5GHz Platform

Locations

Portal Access

Description

This notification is to inform you of functionality improvements which will be deployed to the TCS Portal during the below timeframe. Release notes can be viewed on our support site @ https://support.taranawireless.com/s/article/TCS-Release-Notes-2024-10-23 (login required). NOTE: There will be NO IMPACT to TCS Functionality or network operations during this deployment.
Tarana Cloud Suite (TCS) Routine Update - Thursday 24th October 2024Planned Maintenance

Schedule

October 24, 2024 20:30 - 23:00 PDT
October 25, 2024 03:30 - 06:00 UTC

Components

Tarana Cloud Suite (TCS) - 3GHz/CBRS Platform

Locations

Portal Access

Description

This notification is to inform you of functionality improvements which will be deployed to the TCS Portal during the below timeframe. Release notes can be viewed on our support site @ https://support.taranawireless.com/s/article/TCS-Release-Notes-2024-10-23 (login required). NOTE: There will be NO IMPACT to TCS Functionality or network operations during this deployment.

History (Last 7 days)

Comsearch AFC (6GHz) Server Spectrum Inquiry FailuresPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Tarana Cloud Suite (TCS) - 5GHz Platform, Tarana Cloud Suite (TCS) - 3GHz/CBRS Platform


Locations

Portal Access, Portal Access, SAS Domain Proxy, Federated SAS Portal (External), Google SAS Portal (External)



October 17, 2024 10:52 PDT
October 17, 2024 17:52 UTC
[Investigating] There was an outage of Comsearch AFC (6GHz) server between 07:06 AM to 07:18 AM PDT. After the incident, there is still an ongoing issue with Comsearch AFC server, causing spectrum inquiry failures for some devices. You may see "AFC server HTTP call failed during Spectrum Inquiry with HTTP error code: 500, Error message: Afc Server Http Call Failure" as the failure event message on TCS. We are working with Comsearch to mitigate the situation.

October 17, 2024 13:34 PDT
October 17, 2024 20:34 UTC
[Resolved] As of 13:15 PDT on October 17th, we have resolved the issue with our AFC server provider Comsearch. Please contact Tarana Support if you have any questions.
Missing KPI Information on Dashboard and Performance PageDegraded Performance

Incident Status

Degraded Performance


Components

Tarana Cloud Suite (TCS) - 3GHz/CBRS Platform


Locations

Portal Access



October 16, 2024 22:59 PDT
October 17, 2024 05:59 UTC
[Investigating] An incident occurred today on TCS, resulting in a gap in KPI metrics reporting on the Dashboard and Performance page.

October 16, 2024 23:09 PDT
October 17, 2024 06:09 UTC
[Resolved] The affected services are restored and the incident has been resolved. Please don’t hesitate to reach out to Tarana Support if you observe any further issues.