All Systems Operational

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Tarana Cloud Suite (TCS)




Operational

Tarana Support Portal




Operational

1

Upcoming Maintenances

2

Incidents Last 7 Days

1

Maintenances Last 7 Days

Scheduled Maintenance

Tarana Product Announcement - TCS Update Tuesday, March 10th 2026Planned Maintenance

Schedule

March 10, 2026 21:00 - 23:00 PDT
March 11, 2026 04:00 - 06:00 UTC

Components

Tarana Cloud Suite (TCS)

Locations

Portal Access

Description

Tarana is pleased to announce that new functionality will be deployed to the TCS Portal on Tuesday, March 10th, 2026. Our TCS release notes are always available on our support site, detailing new functionality as it's deployed. support.taranawireless.com/s/article/TCS-Release-Notes NOTE: There will be NO IMPACT to Network Operations during this deployment. As always, please don't hesitate to contact us if you have any questions.

History (Last 7 days)

Missing KPI Information on Dashboard and Device PageDegraded Performance

Incident Status

Degraded Performance


Components

Tarana Cloud Suite (TCS)


Locations

Portal Access



March 5, 2026 05:08 PST
March 5, 2026 13:08 UTC
RESOLVED

Thank you for your patience. The missing data has now been restored, and the incident has been resolved. Please don’t hesitate to reach out to Tarana Support if you notice any further issues.

March 4, 2026 21:17 PST
March 5, 2026 05:17 UTC
IDENTIFIED

The affected services were recovered at 05:17 AM UTC. A gap may still appear in the 24-hour and 7-day views, and our Engineering team is working on a solution to backfill the missing data. We will keep you posted with further updates.

March 4, 2026 20:55 PST
March 5, 2026 04:55 UTC
INVESTIGATING

An incident occurred on TCS today around 4:55 AM UTC, resulting in a gap in the aggregate DL and UL throughput on the Dashboard. The gap was also observed on the single-device pages for the BN (DL/UL throughput graph) and the RN (DL/UL peak throughput graph). There was no impact on the data, and the other KPI metrics on the performance page
Tarana Cloud Suite Maintenance Announcement - Wednesday, March 4th, 2026Planned Maintenance

Description

Tarana is pleased to announce that new functionality will be deployed to the TCS Portal on Wednesday, March 4th, 2026. Our TCS release notes are always available on our support site, detailing new functionality as it's deployed. support.taranawireless.com/s/article/TCS-Release-Notes NOTE: There will be NO IMPACT to Network Operations during this deployment. As always, please don't hesitate to contact us if you have any questions.


Components

Tarana Cloud Suite (TCS)


Locations

Portal Access


Schedule

March 4, 2026 20:00 - March 4, 2026 22:00 PST
March 5, 2026 04:00 - March 5, 2026 06:00 UTC


March 4, 2026 22:00 PST
March 5, 2026 06:00 UTC
UPDATE

Scheduled maintenance is complete.

March 4, 2026 20:00 PST
March 5, 2026 04:00 UTC
UPDATE

Scheduled maintenance is starting.
TCS Service Impairment Notification Mar 2nd 2025Degraded Performance

Incident Status

Degraded Performance


Components

Tarana Cloud Suite (TCS)


Locations

Portal Access



March 2, 2026 22:00 PST
March 3, 2026 06:00 UTC
RESOLVED

Thank you for your patience. The incident has now been fully resolved, and the graphs have completely recovered in TCS. If you experience any further issues, please feel free to contact Tarana Support for assistance.

March 2, 2026 20:28 PST
March 3, 2026 04:28 UTC
MONITORING

The issue is resolved with our vendor. We are monitoring data recovery. The performance graphs on TCS is expected to recover in a few hours.

March 2, 2026 16:26 PST
March 3, 2026 00:26 UTC
IDENTIFIED

We have identified the issue with our vendor and are working to recover from this incident.

March 2, 2026 16:06 PST
March 3, 2026 00:06 UTC
INVESTIGATING

An incident occurred today (March 2nd, 2026) on Tarana Cloud Suite (TCS) around 23:34 UTC, resulting in a dip in the graphs (active connections, UL/DL throughput) on the Dashboard and other KPIs on the Performance page. There may be a delay in the data reporting on TCS. The subscriber links were not affected. We regret the inconvenience caused; our internal team is working on this issue with high priority. We will inform you as soon as the services resume. If you have any urgent issues, please write to support@taranawireless.com.